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Webinar Wednesday | Wipfli

September 23, 2026 10:30 AM - 11:30 AM (EDT)

Description

Elder Financial Exploitation | September 23, 2026

The volume of online and phone scams significantly increased. Senior citizens and other at-risk individuals were often targeted because they had less contact with family and friends that would help to protect them from financial predators. BSA officers often struggle to manage potential elder abuse cases because state laws vary on what is required. Business lines may be reluctant to refer suspicious activity for fear of causing additional harm to the at-risk customer. Additionally, the institution may struggle with what steps to take if an at-risk person requests a transaction the institution believes may be connected to fraud. In this session we will cover elder abuse red flags and what steps you should consider when protecting the institution and the customer.

Learning Objectives:

  • Learn the difference between state and federal reporting requirements
  • Review elder abuse red flags
  • Discuss SAR filing responsibilities

Presenters: Details coming soon!

Location

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Contact Information

Cooperative Credit Union Association
Name: Amanda Milani
Email: amilani@ccua.org
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