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Sales & Service Excellence

June 9, 2026 9:00 AM - October 27, 2026 3:00 PM (EDT)

Description

Turn order takers into opportunity makers with a member focused training program for frontline staff.

This program builds skills in relationship development, empathy, and effective communication, helping teams move from transactional service to meaningful member interactions. Participants gain confidence in handling objections, de-escalating situations, and delivering personalized solutions that drive loyalty and growth.

Designed with flexibility in mind, participants can choose session dates that fit their schedules.

Day One Options (Choose during Registration):

June 9
July 23 | Live Online
July 28
August 25
November 5 | Live Online
November 10

Day Two Options (Choose during Registration):

June 23
August 4
August 6 | Live Online
September 1
December 8
December 17 | Live Online

Pricing

$750 per person

$560 per person (Small Credit Union Discount)

$1249 per person (Non-Member Credit Unions)

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Contact Information

Cooperative Credit Union Association
Name: Aimee Morin
Email: amorin@ccua.org

We're sorry. No registrations are currently available. You may wish to contact the event organizer for assistance.

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Sales & Service Excellence

June 9, 2026 9:00 AM - October 27, 2026 3:00 PM (EDT)

Description

Pricing

Contact Information

Select Registration Options

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Sales & Service Excellence

June 9, 2026 9:00 AM - October 27, 2026 3:00 PM (EDT)

Description

Pricing

Contact Information

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