Elder Financial Exploitation | September 23, 2026
The volume of online and phone scams significantly increased. Senior citizens and other at-risk individuals were often targeted because they had less contact with family and friends that would help to protect them from financial predators. BSA officers often struggle to manage potential elder abuse cases because state laws vary on what is required. Business lines may be reluctant to refer suspicious activity for fear of causing additional harm to the at-risk customer. Additionally, the institution may struggle with what steps to take if an at-risk person requests a transaction the institution believes may be connected to fraud. In this session we will cover elder abuse red flags and what steps you should consider when protecting the institution and the customer.
Learning Objectives:
Presenters: Details coming soon!