Turn order takers into opportunity makers with a member focused training program for frontline staff. This program builds skills in relationship development, empathy, and effective communication, helping teams move from transactional service to meaningful
Developing Great Managers is a dynamic and immersive three-day course designed for emerging leaders and staff who are on the trajectory towards management or supervisor positions within their organizations. Over the course of three days, ...
This sales and service program is designed for the realities of the teller line. This class helps participants move beyond scripts and sales quotas to focus on what matters most: building genuine, trust-based relationships during everyday transactions. Tel
Regional Fraud Discussion hosted by the Maine Credit Union League, in partnership with the Cooperative Credit Union Association and the Association of Vermont Credit Unions. This session brings together credit union ...
The Supervisor’s Toolkit: Managing Teams with Confidence and Skill Formerly known as Supervisory Skills meets the everyday challenges supervisors face. Are you transitioning from a staff position to a supervisory role and seeking new skills ...
With so many artificial intelligence (AI) tools, platforms, and vendors entering the market, how can credit unions determine which solutions are the right fit for their organization? This webinar will help credit unions navigate the increasingly ...
This event is exclusively for CEOs. Other executive leadership teams are encouraged to register for our C-Suite Roundtable events.
This session will help executives understand what's driving the shift, what it means for their institutions, and how to respond with confidence.
This course provides frontline staff with a practical understanding of trusts, powers of attorney (POAs), and estate accounts in the context of new account opening. Participants will learn how these account types of function, the roles and ...
Regional Fraud Discussion hosted by the Maine Credit Union League, in partnership with the Cooperative Credit Union Association and the Association of Vermont Credit Unions. This session brings together credit union ...
CCUA's CU Bootcamp is designed for newcomers with little to no prior knowledge of the credit union movement and industry. This intensive program caters primarily to frontline staff but welcomes all eager learners. Delve into the rich ...
Join Rippleshot for a conversation on how AI is reshaping the fraud landscape and what that means for your fraud strategy.
This course provides frontline staff with a practical understanding of trusts, powers of attorney (POAs), and estate accounts in the context of new account opening. Participants will learn how these account types of function, the roles and ...
Please join the Cooperative Credit Union Association for the Rhode Island Advocacy Call on Tuesday, December 15th at 10:00 a.m.
Please join the Cooperative Credit Union Association for the New Hampshire Advocacy Call on Tuesday, December 15th at 1:00 p.m.
Please join the Cooperative Credit Union Association for the Delaware Advocacy Call on Thursday, December 17th at 10:00 a.m.
Please join the Cooperative Credit Union Association for the Massachusetts Advocacy Call on Thursday, December 17th at 1:00 p.m.
Hosted at LTP Pickleball, Easton, MA Join credit union colleagues from across the region for a fun and competitive day on the courts at LTP Pickleball in Easton! Whether you're a seasoned player or new to the game, this event is the perfect way to ...
Presented by the Cooperative Credit Union Association and the Credit Union League of Connecticut! Taking place from October 13th through October 16th at Mohegan Sun Resort in Uncasville, Connecticut, this premier event offers unparalleled networking ...